The right key for your success
DBtron/L has been one of the most reliable IT systems for warehouse management and material flow control for over 20 years.
However, problems and malfunctions are part of real life when using such systems. These can lead to costly production standstills. Qualified support provided by us as manufacturer of DBtron/L
can help you to minimise and even avoid such standstills.
Modern computer technology is affected by permanent changes, improvements and consequently by new generations of computer
hardware. In order to benefit economically, you will need the current versions of DBtron/L for your security. Moreover, you will be provided with functional extensions in updates.
For your individual needs we offer 3 levels of support:
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Software 24x7 Support:
Support by phone during extended service hours (Monday - Saturday, Sunday and Bank Holidays, 00:00 - 24:00) |
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Updates:
Updates and improvements (e.g. flexibility, reporting system, usability) of the software |
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8x5 Support:
Support by phone during XR Systems office hours (Monday - Friday, 09:00 until 17:00 MET) |
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Basic |
Advanced | Premium |
