49 (89) 427231-0 since 1985
As a partner supporting your production processes at sensitive points we are completely aware of our responsibility towards our customers.
In order to be able to help our customers worldwide at all times, if the need arises, we have set up a support hotline.
We also provide various of training programmes, which can help to avoid or reduce interruptions in production.
Each type of software can be only as good as its users.
Inadequately skilled staff cannot make full use of the capabilities available in your DBtron/L solution.
Consequently, the solution can not be used perfectly, bottlenecks in the process will develop and productivity will fall below your expectations.
We train your personnel in how to use DBtron/L on your premises or elsewhere using your current system.
We train your personnel by the hour in how to use DBtron/L via TeamViewer and phone, thus reducing your travel expenses.
We train your key users on your or our premises using your regular software.
Reduced total costs
Faster return on investment
Better change management
More competent human resources
More satisfied staff
Minimise risks
Optimal system configuration
Small workload for your help desk
The right key for your success.
Problems and malfunctions are part of real life and can lead to costly production standstills.
Qualified support provided by us as manufacturer of DBtron/L helps you to minimise and even avoid such externally caused standstills.
Modern computer technology is affected by permanent changes, improvements and consequently by new generations of computer hardware.
In order to benefit economically, you will enjoy having the current versions of DBtron/L for your security.
Moreover, you will be provided with functional extensions in updates.
Support by phone
during XR Systems
Office hours
Updates and improvements
(e.g. flexibility, reporting system, usability)
of the software
Support by phone during
extended service hours
Monday - Saturday,
Sunday and Bank Holidays,
00:00 - 24:00
Support by phone
during XR Systems
Office hours
Updates and improvements
(e.g. flexibility, reporting system, usability)
of the software
Support by phone during
extended service hours
Monday - Saturday,
Sunday and Bank Holidays,
00:00 - 24:00